Facilit8 is here to help you! A simple to use, online order management platform that allows you, the Transporter, to pay for the various trip expenses incurred when transiting the Southern African region.
All you need in one place
Our integration with various service providers offers you a seamless and safe way to pay and administrate these expenses.
Select, pay and track your order
We provide you with a list of services to select, consolidate, pay and track through a single order platform.
Custom built for speed
Facilit8 understands that time is of the essence, and our service is aimed at helping you pay for services faster, getting you where you need to be sooner.
After opening an account with us, to start, simply login, create a new order, assign your driver and truck, choose your route, and select the services you want us to pay for on that route.
Review everything you're paying for easily when you are about to confirm your order. When you are happy, confirm your order.
On confirmation of your order, we'll begin paying for those services, and let you know when they are paid, collected, and issued to your driver, allowing you to simply get going!
Facilit8 will keep you informed and updated with point-in-time reports of when these services are paid, collected, and issued.
We've got all the services you need in order to make your journey as smooth and hassle free as possible.
Fuel, Tolls, Parking and Cash.
Document collection and delivery, pre-clearance and payments to border stakeholders.
Insurance, medical, breakdown and recovery services.
Read our FAQ to find quick answers to general questions you might have.
We offer a variety of services, all related to the transport industry in the Southern African region, including SA, Zimbabwe, Zambia, Botswana, and Mozambique. Contact us today to get a full list of all services.
Yes! We ensure the security of your data, we limit the number of operators your company is able to have, and only those operators can make orders. As long as you keep your usernames and passwords secure, your data is secure. Please review our privacy policy to see what data we use and share with third-party providers in order to fulfill your orders.
Click the link below to fill out a few details and we'll get back to you with some requirements to set up an account.
We need some personal information in order to place orders on your behalf, but this will in most cases, be limited to Drivers' full names, contact information, passport details, truck and trailer registrations, model types, and fleet IDs. Your account and operations team members who have logins with us to place orders will also be required to share their company contact information including full names, email addresses and phone numbers.
You can open your orders up once logged in and add services to your order if you've left out one or two items. You can also remove services if we have not yet paid for them.
Yes! Your wallet balance is simply a reconciliation of your secure deposits to us, and a drawdown per order, there are no real-time links or transactions between financial service providers. Security by simplicity, bank transfers are your secure top-up method, and we hold the disbursement accounts with the providers, ensuring your deposits aren't open to breaches.
On confirmation that your services haven't been paid for, there's a change in the order, or a third-party system is down, we'll notify you of any pending refunds, issue them, and they'll reflect in your account balance.
You can request our banking details from our accounts team, upon receiving those details, you will have the freedom to make payments to us to top-up your account balance. Orders cannot be placed without a positive account balance.
You can amend truck, trailer, or driver in an open order by opening the order, and clicking on the button to amend order. This will log an amendment with us, we'll then assist with the changes; if there's a change that requires an RIT extension, we are able to assist with informing the relevant customs authorities of the extension request due to a breakdown or other amendment issue.
Yes! We upload all receipts when paid for at the various government border agencies' offices and all on-route expenses so that you have a trail of those expenses available for you on hand for every order you make through us.
